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Account Creation

Setting up your Recepta.ai account is the first step to creating powerful AI voice agents and chat widgets.
1

Sign Up

Visit recepta.ai and click “Get Started” to create your account
2

Email Verification

Check your email and click the verification link to activate your account
3

Complete Profile

Fill in your business information and preferences
4

Choose Plan

Select the plan that best fits your business needs

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Sign Up Process

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Basic Information

When creating your account, you’ll need to provide:
  • Full Name: Your name or business contact name
  • Email Address: Used for login and important notifications
  • Password: Secure password with minimum requirements
  • Business Name: Your company or organization name

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Business Profile Setup

Help us customize your experience by providing:

Business Details

  • Industry/Sector
  • Company Size
  • Primary Use Case
  • Expected Call Volume

Contact Information

  • Business Phone
  • Website URL
  • Business Address
  • Timezone

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Login Methods

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Standard Email Login

Use your registered email and password to access your dashboard. 
Email: your-email@company.com
Password: YourSecurePassword123

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Google Authentication

For faster login, you can connect your Google account:
1

Click Google Sign In

Select “Sign in with Google” on the login page
2

Authorize Access

Grant permission for Recepta.ai to access your basic profile
3

Account Linking

Your Google account will be linked for future logins
Google authentication provides additional security and faster access to your account.

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Account Security

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Password Requirements

Your password must meet these security standards:
  • Minimum 8 characters
  • At least 1 uppercase letter
  • At least 1 lowercase letter
  • At least 1 number
  • At least 1 special character

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Two-Factor Authentication (2FA)

Add an extra layer of security to your account:
  • Add your mobile phone number
  • Receive verification codes via text
  • Enter code during login

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Dashboard Overview

Once logged in, you’ll see your main dashboard with key sections:

AI Agents

Manage Your Voice Agents
  • Create new agents
  • View agent performance
  • Update configurations
  • Monitor call activity

Chat Widget

Website Chat Integration
  • Configure chat widgets
  • Get embed codes
  • Track conversations
  • Customize appearance

Analytics

Performance Insights
  • Call volume statistics
  • Customer satisfaction scores
  • Response time metrics
  • Conversion tracking

Settings

Account Management
  • Business information
  • Billing and plans
  • Team members
  • Integrations

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Account Settings

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Business Information

Keep your business details up to date: 
{
  "business_name": "Acme Corporation",
  "industry": "Professional Services",
  "website": "https://acmecorp.com",
  "phone": "+1 (555) 123-4567",
  "address": "123 Business St, City, State 12345",
  "timezone": "America/New_York"
}

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Notification Preferences

Control what notifications you receive:
  • System Updates: Important platform changes
  • Account Activity: Login alerts and security notifications
  • Performance Reports: Weekly/monthly summary emails
  • Billing Notifications: Payment confirmations and reminders
  • Critical Alerts: System downtime or issues
  • High Priority Calls: VIP customer interactions
  • Security Alerts: Unusual account activity

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Billing and Subscription

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Plan Options

Starter Plan

$49/month
  • 1 AI Agent
  • 500 minutes/month
  • Basic analytics
  • Email support

Professional Plan

$149/month
  • 5 AI Agents
  • 2,000 minutes/month
  • Advanced analytics
  • Priority support

Enterprise Plan

Custom Pricing
  • Unlimited agents
  • Custom minutes
  • White-label options
  • Dedicated support

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Payment Methods

We accept various payment methods:
  • Credit Cards: Visa, MasterCard, American Express
  • PayPal: Link your PayPal account for easy payments
  • Bank Transfer: Available for enterprise customers
  • Cryptocurrency: Bitcoin and Ethereum accepted

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Team Management

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Adding Team Members

Invite colleagues to collaborate on your AI agents:
1

Navigate to Team Settings

Go to Settings → Team Management
2

Send Invitation

Enter email address and select role permissions
3

Role Assignment

Choose appropriate access level for the team member

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Permission Levels

Full Access
  • Manage all agents and settings
  • Access billing and team management
  • View all analytics and reports
  • Configure integrations
Agent Management
  • Create and edit agents
  • View performance analytics
  • Manage knowledge bases
  • Cannot access billing
Read-Only Access
  • View agent configurations
  • See analytics dashboards
  • Access call logs
  • Cannot make changes

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API Access

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API Keys

For developers who want to integrate with our API:
Keep your API keys secure and never expose them in client-side code or public repositories.
# Example API request
curl -H "Authorization: Bearer your-api-key-here" \
     -H "Content-Type: application/json" \
     "https://api.recepta.ai/v1/agents"

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Rate Limits

API usage is subject to rate limits based on your plan:
  • Starter: 100 requests/hour
  • Professional: 1,000 requests/hour
  • Enterprise: Custom limits

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Support and Resources

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Getting Help

Documentation

Self-Service Resources
  • Complete user guides
  • API documentation
  • Video tutorials
  • Best practices

Support Channels

Direct Assistance
  • Email: support@recepta.ai
  • Live chat (Pro+ plans)
  • Phone support (Enterprise)
  • Community forum

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Response Times

Our support team aims for fast response times:
  • Starter Plan: 24-48 hours
  • Professional Plan: 12-24 hours
  • Enterprise Plan: 2-4 hours (priority support)

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Next Steps

Now that your account is set up:

Complete Onboarding

Set up your business information and first AI agent

Create First Agent

Build your first AI voice agent in minutes

Set Up Chat Widget

Add intelligent chat to your website

Explore Analytics

Understand your performance metrics
Account successfully set up! You’re now ready to create your first AI voice agent and start transforming your customer interactions.