What is Recepta.ai?
Recepta.ai is a comprehensive AI-powered communication platform that transforms how businesses handle customer interactions. Our platform automatically creates intelligent voice agents and chat widgets when you sign up, enabling 24/7 customer service with human-like conversations. Powered by advanced AI integrations including Voice AI, we provide seamless voice interactions, real-time chat capabilities, and comprehensive call management solutions. AI-Powered with Human Backup: While our AI agents handle the majority of interactions intelligently, we provide seamless live transfer capabilities to human agents when complex situations require the human touch, ensuring your customers always receive the best possible service.AI Voice Agents
Create intelligent voice agents that can handle customer calls, answer questions, and perform tasks automatically.
Chat Widgets
Deploy embeddable chat widgets on your website for instant customer support and engagement.
Key Features
Automatic Agent Creation
Voice and chat agents are automatically created and updated based on your business profile during onboarding.
Multi-Language Support
Support for multiple languages including English, Spanish, French, German, and more with native accents.
Advanced Voice Selection
Choose from ElevenLabs voices with different genders, accents, and speaking styles.
Intelligent Call Routing
Smart routing for different caller types: potential clients, existing customers, sales, and others.
Knowledge Base Integration
Train agents with documents, websites, and custom content for accurate responses.
Real-time Analytics
Comprehensive dashboards with call metrics, trends, costs, and performance insights.
Call Recording & Transcription
Automatic recording, live transcription, and detailed call analysis with playback.
Quality Assurance
Built-in QA scoring system for call quality monitoring and improvement tracking.
Phone Number Management
Provision new numbers, import existing ones, and manage multiple phone lines.
Human Handoff
Seamless live transfer to human agents when AI needs backup for complex interactions.
Getting Started
1
Sign Up & Automatic Setup
Create your account and complete the onboarding wizard. Your AI voice agent and chat widget are automatically created based on your business information.
2
Configure Agent Behavior
Customize how your agents handle different caller types (potential clients, existing customers, sales, others) with specific qualification questions and routing rules.
3
Add Business Knowledge
Upload your FAQs, business information, and directions. Add knowledge bases from documents, websites, or text content.
4
Get Your Phone Number
Provision a new phone number or import existing ones. Assign agents to handle inbound and outbound calls.
5
Deploy Chat Widget
Copy the generated embed code and add it to your website for instant chat support.
6
Monitor & Optimize
Track call analytics, review quality scores, analyze transcripts, and continuously improve agent performance.
Quick Access
Quick Start Guide
Get up and running in minutes with our step-by-step guide.
Agent Setup
Learn how to configure your AI agents for optimal performance.
API Reference
Integrate with our API for advanced customization and automation.
Support & Resources
Need help getting started? Our support team is here to assist you.- Email Support: support@recepta.ai
- Documentation: Browse our comprehensive guides and tutorials
- Community: Join our community for tips, best practices, and support
Ready to transform your customer interactions with AI? Let’s get started!