> ## Documentation Index
> Fetch the complete documentation index at: https://docs.recepta.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Recepta.ai

> Build powerful AI Voice Agents and Chat Widgets for your business

## What is Recepta.ai?

Recepta.ai is a comprehensive AI-powered communication platform that transforms how businesses handle customer interactions. Our platform automatically creates intelligent voice agents and chat widgets when you sign up, enabling 24/7 customer service with human-like conversations. Powered by advanced AI integrations including Voice AI, we provide seamless voice interactions, real-time chat capabilities, and comprehensive call management solutions.

**AI-Powered with Human Backup**: While our AI agents handle the majority of interactions intelligently, we provide seamless live transfer capabilities to human agents when complex situations require the human touch, ensuring your customers always receive the best possible service.

<CardGroup cols={2}>
  <Card title="AI Voice Agents" icon="robot" href="/agents/overview">
    Create intelligent voice agents that can handle customer calls, answer questions, and perform tasks automatically.
  </Card>

  <Card title="Chat Widgets" icon="message-circle" href="/chat-widget/overview">
    Deploy embeddable chat widgets on your website for instant customer support and engagement.
  </Card>
</CardGroup>

## Key Features

<CardGroup cols={3}>
  <Card title="Automatic Agent Creation" icon="wand-magic-sparkles" href="/setup/onboarding">
    Voice and chat agents are automatically created and updated based on your business profile during onboarding.
  </Card>

  <Card title="Multi-Language Support" icon="globe" href="/agents/configuration">
    Support for multiple languages including English, Spanish, French, German, and more with native accents.
  </Card>

  <Card title="Advanced Voice Selection" icon="microphone" href="/agents/creation">
    Choose from ElevenLabs voices with different genders, accents, and speaking styles.
  </Card>

  <Card title="Intelligent Call Routing" icon="phone-arrow-right" href="/features/call-management">
    Smart routing for different caller types: potential clients, existing customers, sales, and others.
  </Card>

  <Card title="Knowledge Base Integration" icon="book-open" href="/features/knowledge-base">
    Train agents with documents, websites, and custom content for accurate responses.
  </Card>

  <Card title="Real-time Analytics" icon="chart-line" href="/features/analytics">
    Comprehensive dashboards with call metrics, trends, costs, and performance insights.
  </Card>

  <Card title="Call Recording & Transcription" icon="record-vinyl" href="/features/call-logs">
    Automatic recording, live transcription, and detailed call analysis with playback.
  </Card>

  <Card title="Quality Assurance" icon="shield-check" href="/features/qa-system">
    Built-in QA scoring system for call quality monitoring and improvement tracking.
  </Card>

  <Card title="Phone Number Management" icon="hashtag" href="/features/phone-numbers">
    Provision new numbers, import existing ones, and manage multiple phone lines.
  </Card>

  <Card title="Human Handoff" icon="user-check" href="/features/human-handoff">
    Seamless live transfer to human agents when AI needs backup for complex interactions.
  </Card>
</CardGroup>

## Getting Started

<Steps>
  <Step title="Sign Up & Automatic Setup">
    Create your account and complete the onboarding wizard. Your AI voice agent and chat widget are automatically created based on your business information.
  </Step>

  <Step title="Configure Agent Behavior">
    Customize how your agents handle different caller types (potential clients, existing customers, sales, others) with specific qualification questions and routing rules.
  </Step>

  <Step title="Add Business Knowledge">
    Upload your FAQs, business information, and directions. Add knowledge bases from documents, websites, or text content.
  </Step>

  <Step title="Get Your Phone Number">
    Provision a new phone number or import existing ones. Assign agents to handle inbound and outbound calls.
  </Step>

  <Step title="Deploy Chat Widget">
    Copy the generated embed code and add it to your website for instant chat support.
  </Step>

  <Step title="Monitor & Optimize">
    Track call analytics, review quality scores, analyze transcripts, and continuously improve agent performance.
  </Step>
</Steps>

## Quick Access

<CardGroup cols={3}>
  <Card title="Quick Start Guide" icon="rocket" href="/quickstart">
    Get up and running in minutes with our step-by-step guide.
  </Card>

  <Card title="Agent Setup" icon="settings" href="/setup/onboarding">
    Learn how to configure your AI agents for optimal performance.
  </Card>

  <Card title="API Reference" icon="code" href="/api-reference/introduction">
    Integrate with our API for advanced customization and automation.
  </Card>
</CardGroup>

## Support & Resources

Need help getting started? Our support team is here to assist you.

* **Email Support**: [support@recepta.ai](mailto:support@recepta.ai)
* **Documentation**: Browse our comprehensive guides and tutorials
* **Community**: Join our community for tips, best practices, and support

***

*Ready to transform your customer interactions with AI? Let's get started!*