> ## Documentation Index
> Fetch the complete documentation index at: https://docs.recepta.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Chat Widget Customization

> Customize your chat widget appearance, behavior, and integration settings

## Overview

The chat widget customization features allow you to tailor the appearance, behavior, and functionality of your embedded chat widgets to match your brand and website design.

## Appearance Customization

### Visual Styling

Based on the platform implementation, you can customize:

<CardGroup cols={2}>
  <Card title="Color Scheme" icon="palette">
    * **Primary Color**: Main widget color theme
    * **Accent Colors**: Secondary color elements
    * **Text Colors**: Message and interface text
    * **Background Colors**: Widget background styling
  </Card>

  <Card title="Layout Options" icon="layout">
    * **Widget Position**: Bottom-right or bottom-left positioning
    * **Widget Size**: Customizable dimensions
    * **Message Bubbles**: Chat message appearance
    * **Button Styling**: Action button customization
  </Card>
</CardGroup>

### Branding Elements

* **Widget Title**: Custom title displayed in chat header
* **Company Logo**: Brand logo integration
* **Welcome Message**: Personalized greeting for visitors
* **Brand Colors**: Consistent color scheme with your website

## Behavioral Configuration

### Chat Behavior Settings

* **Auto-Open**: Automatically open chat for new visitors
* **Greeting Delay**: Timing for initial welcome messages
* **Availability Hours**: Display online/offline status based on business hours
* **Response Time**: Expected response time indicators

### Interaction Features

* **Typing Indicators**: Show when agent is typing
* **Read Receipts**: Message delivery and read confirmations
* **File Sharing**: Allow file uploads in chat
* **Emoji Support**: Enable emoji reactions and expressions

## Widget Positioning

### Placement Options

The platform supports flexible widget positioning:

* **Bottom-Right**: Traditional chat widget position
* **Bottom-Left**: Alternative positioning for design preferences
* **Custom Positioning**: Advanced CSS positioning options
* **Mobile Responsive**: Automatic adjustment for mobile devices

### Display Rules

* **Page-Specific**: Show widget only on certain pages
* **User Targeting**: Display based on visitor characteristics
* **Time-Based**: Show/hide widget during specific hours
* **Behavior Triggers**: Display based on user actions

## Integration Customization

### Embed Code Options

The platform generates customized embed codes with:

* **JavaScript Integration**: Standard script tag implementation
* **Async Loading**: Non-blocking widget loading
* **Custom Parameters**: Configuration options in embed code
* **Multiple Sites**: Different widgets for different websites

### Advanced Integration

* **API Integration**: Custom integration via REST API
* **Webhook Configuration**: Real-time event notifications
* **Custom Styling**: Advanced CSS customization options
* **Theme Integration**: Match existing website themes

## Content Customization

### Message Templates

* **Welcome Messages**: Personalized visitor greetings
* **Auto-Responses**: Automated replies for common questions
* **Offline Messages**: Messages when agents are unavailable
* **Thank You Messages**: Closing messages after conversations

### Language Settings

* **Multi-Language Support**: Widget text in different languages
* **Regional Customization**: Locale-specific formatting
* **Custom Translations**: Override default text with custom messages
* **RTL Support**: Right-to-left language compatibility

## Widget Management

### Configuration Interface

The chat widget page provides:

* **Title Configuration**: Set custom widget title
* **Color Selection**: Primary color picker
* **Position Selection**: Choose widget placement
* **Preview Mode**: See widget appearance before deployment

### Live Updates

* **Real-Time Changes**: Modifications apply immediately to live widgets
* **A/B Testing**: Test different widget configurations
* **Performance Monitoring**: Track widget engagement and performance
* **Version Control**: Manage different widget versions

## Responsive Design

### Mobile Optimization

* **Touch-Friendly**: Optimized for touch interactions
* **Screen Adaptation**: Automatic sizing for different screen sizes
* **Performance Optimization**: Fast loading on mobile networks
* **Native Feel**: Mobile-optimized user experience

### Cross-Browser Compatibility

* **Browser Support**: Works across all major browsers
* **Fallback Options**: Graceful degradation for older browsers
* **Performance Testing**: Optimized loading across platforms
* **Standards Compliance**: W3C compliant implementation

## Analytics Integration

### Widget Analytics

* **Engagement Metrics**: Track chat widget usage
* **Conversion Tracking**: Monitor chat-to-lead conversions
* **User Behavior**: Analyze visitor interaction patterns
* **Performance Metrics**: Widget loading and response times

### Reporting Features

* **Usage Reports**: Detailed widget performance analysis
* **Engagement Analysis**: Visitor interaction insights
* **Conversion Metrics**: Business impact measurement
* **Custom Dashboards**: Tailored analytics views

## Advanced Customization

### CSS Styling

* **Custom Stylesheets**: Override default widget styling
* **Theme Integration**: Match existing website design
* **Animation Effects**: Custom transitions and effects
* **Responsive Breakpoints**: Custom mobile behavior

### JavaScript API

* **Widget Control**: Programmatic widget manipulation
* **Event Handling**: Custom event triggers and responses
* **Data Integration**: Pass custom data to chat sessions
* **Callback Functions**: Custom actions on widget events

## Best Practices

### Design Guidelines

1. **Brand Consistency**: Maintain consistent branding across widget and website
2. **User Experience**: Prioritize ease of use and accessibility
3. **Performance**: Optimize widget loading speed and responsiveness
4. **Mobile First**: Design for mobile devices first
5. **Testing**: Regular testing across browsers and devices

### Implementation Tips

* **Gradual Rollout**: Test widget on select pages before full deployment
* **Performance Monitoring**: Track widget impact on site speed
* **User Feedback**: Collect feedback on widget usability
* **Regular Updates**: Keep widget updated with latest features
* **Analytics Review**: Regular analysis of widget performance metrics